"Customer service is not a department, it's an attitude."

The Health Insurance and Retirement Advocates, Inc. team is a family. We are dedicated to helping everyone make sense of their Medicare options and getting you the plan that is right for you. We'd love for you to stop by our office in Historic Downtown Mount Dora and meet us!


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Hello! My name is Julie Graham, this is my 11th year as an Independent Contracted Agent representing UnitedHealthcare®. I also have 30 years of experience as a medical reimbursement professional, so I bring a well-rounded set of skills to my role in helping you to determine your best coverage options. One of my guiding principles is a simple lesson my father taught me: “Do what you say you are going to do.” I consider my job to be a true privilege, and I try to put that integrity to work each and every day.

I am also excited to share that I recently purchased a quaint home in historic downtown Mount Dora; I am thoroughly enjoying becoming an active part of this community!

Independent Agent



HI!  My name is Susan Brisbin, I bring over 28 years of Medicare experience to my role as an agent. The last 14 of those years I was employed by a large national carrier as the sales manager for several counties in the area.  Throughout my career I have mentored countless Medicare agents, and in 2017 received a national “Cut Above The Rest” GEM award for Sales Leadership accomplishments.  In 2018 I was able to fulfill a long-time dream of opening an agency and returning to what I love the most, working with you to help make sure you understand your Medicare options. 

I am a 10-year resident of Mt. Dora where I live with my husband Scott and our yellow lab Jake. Just like my sweet Mom, “I never meet a stranger”, and enrolling with me is just the beginning of a relationship. Based out of our unique setting in beautiful downtown, I look forward to serving your Medicare needs for years to come.

Independent Agent



Hi! My name is Lynn Gebaide; for the past 28 years I have worked in the health and life insurance industry in a variety of roles, most recently spending 7 years as an agent manager with a large national carrier. I chose to leave that position so that I could return to the field and do the job that is closest to my heart, which is helping people and being of service.

I have lived in Florida for 50 years, and recently became a resident of Mount Dora. I couldn’t be more excited to become a part of my new town and getting to serve the community doing a job that I love.

Independent Agent



Hello! Hola. Cómo estás? My name is Kesia Blair, in addition to my experience as an Independent Agent representing UnitedHealthcare®, I hold a degree in Health Information Management and Billing and Coding. For me, being an agent and having the opportunity to help people every day is my dream job come true! I also speak Spanish, please feel free to contact me in whichever language you prefer.

I am the mother of a special-needs child, so I have a personal understanding of the need for access to quality care. I also recognize professionalism when I see it, and I strive to be the best version of myself every day.

I look forward to meeting you, Cuídate!

Independent Agent


Not connected with or endorsed by the U.S. government or the federal Medicare program.
A licensed agent may call or e-mail as a result of completing information to discuss Medicare Advantage, Prescription Drug Plans or Medicare Supplement Insurance.